Shipping Policy

Thank you for shopping with Aurelle Beauty.

Order Processing

We carefully prepare every order within 1–3 business days. Once your items leave our partner warehouse, you’ll receive a tracking number so you can follow your package every step of the way.

Delivery Times

Most orders arrive within 7–21 business days, depending on your location. We’ll always do our best to get your beauty essentials to you as quickly as possible.

Import Duties & Taxes

Please note that because our products are shipped internationally, South African Customs (SARS) may apply import VAT or duties when your parcel arrives in the country.

These charges are determined by SARS and are not included in the price you pay on our website. They are the responsibility of the recipient and are usually collected by the courier before delivery.

We’re always transparent about this so there are no surprises.

A Little Extra Care

If you ever have questions about your order or shipping, our team is here to help. Simply reach out — we’d love to assist you.

Thank you for choosing Aurelle Beauty.

We can’t wait for you to experience your new products.